Skip to main content

Boost Your Body Membership T&C

Boost Your Body will use their skills and knowledge to design a safe programme of exercise for The Client.

Boost Your Body will provide the coaching, supervision, advice and support that The Client may need to help The Client achieve their goals.

Boost Your Body will provide all necessary equipment and will organise appropriate venues for all training sessions.

All client information will be kept strictly private and confidential.

It is understood between The Client and Boost Your Body that both will commit to the programme and give 100% effort.

The Client is required to wear appropriate clothing and footwear. Clothes should be loose fitting and non-restrictive. Footwear should be comfortable and provide adequate support.

The Client recognises that Boost Your Body may take photographs and/or videos during training sessions which may be used for marketing purposes.

Personal Training Terms and Conditions Health Screening

All clients must complete a PAR-Q questions on Go Team Up before commencing their regular membership.

Boost Your Body may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge you for this.

Cancellation Policy

4 hours notice of cancellation is required for all training sessions.

Notice of less than 4 hours will result in that session credit being lost.

If The Client is unwell and unable to make their session/s then Boost Your Body will allow a period of 7 days for The Client to catch up the missed session/s subject to a mutually agreeable time slot being available.

One full calendar months notice is required, by email, should The Client wish to cancel their membership and leave Boost Your Body. For clarity this means that should The Client hand in their notice on the 10th of the month their final payment will be the 1st of the following month and their membership will expire at the end of that month.

Eg. The Client hands in their notice on the 10th of June, their final payment will be 1st July and their membership will expire 31st July.

Should this not be provided, and the direct debit cancelled, then we reserve the right to pass the matter on to our debt collection agency (currently Federal Management) to enable us to recover the sums owed.

Once notice is provided it is The Clients responsibility to use any outstanding sessions before their membership ceases. Sessions owed will be allowed to be used past the official membership end date.

Lateness Policy

If The Client is late for a session the session will not be extended and will end at the appointed time.

If a Boost Your Body Trainer is late for a session, additional time will be added to the session or to subsequent sessions.

Holidays

If a Boost Your Body Trainer is on holiday they will arrange appropriate cover or, if that is not available offer alternative sessions for The Client.

If The Client is on holiday then their position in the group will be retained for them until their return from holiday and they may 'catch up' the sessions that would have occurred whilst on holiday.

Pausing Membership

Membership can be paused for a period of up to 3 months, agreed in advance with Boost Your Body, for a nominal sum of £10/month. This covers the admin fee required to pause your membership and retains your place within the group.

This does not constitute a notice period and should you wish to cancel your membership with Boost Your Body one full months paid notice is still required.

If membership is paused and, whilst paused, your direct debit is cancelled then we reserve the right to pass the matter on to our debt collection agency (currently Federal Management) to enable us to recover the sums owed.

Retrospective Financial Agreements

The Client has the ability to pause their membership for a nominal sum for up to 3 months. Should unforeseen circumstances arise whereby The Client cannot attend Boost Your Body this must be raised as soon as possible with Boost Your Body and membership paused.

Boost Your Body will not enter into any retrospective financial agreements including, but not limited to, refunding membership fees for sessions not attended, no matter the length of time absent, or altering future membership fees to reflect previous non attendance.